Questions and comments
Please send us any and all feedback pertaining to any issue, including but not limited to privacy. We welcome all of your questions, comments, and concerns. Contact us.
This is the online policy only
Please note that at all times during a residential system’s installation there must be an adult present at the subject location in order for the installation to proceed. AlarmSavvy, Co. encourages parents and guardians to spend more time online with their children to observe, participate in and monitor and guide their children online activities. AlarmSavvy, Co. does not knowingly collect any personally identifiable information from children under the age of 18. If a parent or guardian believes that AlarmSavvy, Co. has in its database the personally-identifiable information of a child under the age of 18, please contact us immediately and we will use our best efforts to promptly remove such information from our records.
Scope of information we collect
We collect information from you when you register on the site, place an order, enter a contest, promotion or sweepstakes, respond to a survey or communication such as e-mail, or participate in another site feature. When ordering or registering, we may ask you for your name, e-mail address, mailing address, phone number, credit card information or other information. You may, however, visit our site anonymously. We also collect information about gift recipients so that we can fulfill the gift purchase. The information we collect about gift recipients is not used for marketing purposes. Like many websites, we use “cookies” to enhance your experience and gather information about visitors and visits to our websites. Please refer to the “Do we use ‘cookies’?” section below for information about cookies and how we use them.
Use of information
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways: To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested. To allow us to better service you in responding to your customer service requests. To quickly process your transactions. To administer a contest, promotion, survey or other site feature. If you have opted-in to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please refer to the “How can you opt-out, remove or modify information you have provided to us?” section below. If you have not opted-in to receive e-mail newsletters, you will not receive these e-mails. Visitors who register or participate in other site features such as marketing programs and ‘members-only’ content will be given a choice whether they would like to be on our e-mail list and receive e-mail communications from us.
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Disclosure of information to third parties
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include the Illinois Receiver. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Opt-out, removal, or modification of information
To modify your e-mail subscriptions, please let us know by modifying your preferences by logging-in to your account section. Please note that due to email production schedules you may receive any emails already in production. Please note that even though you may close your account, we may maintain information about an individual sales transaction in order to service that transaction and for record keeping.
Third party links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Terms and conditions
Please visit the Terms and Conditions page that establishes the use, disclaimers, and limitations of liability governing the use of our website.